Account controls

Close your Shoppyn account.

Understand what product closure removes and what it preserves.

Request closure securely

Sign into Shoppyn and use the account-deletion controls in Settings, or email support@postly.ai for assistance. We verify ownership before processing a request.

When you use other Postly products

Closing Shoppyn must preserve active access and data belonging to other products. Shared or uncertain identities are deactivated for the applicable product instead of being permanently deleted.

When Shoppyn is your only product

The existing account-deletion workflow can remove a proven standalone account and its owned data, subject to its confirmation, notice, and required retention rules.

Review billing separately

Check your Shopify subscription and store installation when closing the account. Do not assume that deleting a login alone confirms the provider subscription has ended.